COMMON QUESTIONS
What is “fresh food” to Kuon Lix?
We consider “fresh” being unprocessed high-quality real food. As it pertains to humans, your health starts with what it eats, and we believe the same for our furry friends. We believe that by feeding your dog a fresh Human-Grade food instead of kibbles (burnt brown balls) or canned (Processed) food it will increase its health and help decrease the probability of diseases.
Where is our food made?
All of Kuon Lix meals are prepared fresh in a human grade inspected commercial kitchen facility. We strive to provide the highest quality meals for your Kuon, each meal is made to order from small batches that is tested and inspected for safety.
Does Kuon Lix food meet AFFCO standards?
Yes! All of our recipes are formulated by our Dr. Heather Venkat, DVM, MPH, DACVPM, our veterinary nutritionist A.H. Bandara, along with our founder. We have formulated these recipes based on the concept of clean eating to help prevent diseases. We have balanced our meals to meet and exceed AAFCO’s standards for all stages of your Kuon’s life.
How should I transition my Kuon to Kuon Lix meals?
One of the best decisions you could make for the health and longest life span of your Kuon to is to transition to a fresh, clean, whole foods lifestyle change. We know that changing your Kuon’s diet suddenly could sometimes lead to challenges such as diarrhea, vomiting, upset stomach and sometimes even a decrease in appetite. To avoid these challenges, we recommend training your dog’s digestive track to properly digest our super nutritious food.
In order to successfully transition your Kuon, we recommend adding Kuon Lix to your Kuon’s current pet food while gradually decreasing the old food each feeding until your Kuon is eating Kuon Lix 100%. The transition could take 7 to 14 days, or longer for picky eaters. Please be patient and attentive to your Kuon during this time and utilize our suggested feeding gridlines.
Please remember that you are feeding your Kuon fresh human grade food, while doing this you should take the same measures as handling human food. Please be sure to clean your dog’s bowl after each feeding to ensure it is clean from all bacteria that could make your dog sick.
How does the subscription work?
At Kuon Lix we are committed to keeping you and your Kuon apart of our Kuon Lix family. However, we do understand that life happens! We have made our subscription program as flexible as possible, you can cancel or pause your subscription for any reason at any time.
Billing: You can find a summary of your upcoming orders by logging into your accounts page. We will notify you via email regarding your upcoming order prior to billing and shipping. You will be charged upon placing your first order, at checkout you will have an option to select your shipping duration. You are able to modify these options at any time by logging into your account.
Cancelations: Although we do not anticipate this, if for any reason you are not satisfied with our meals or services please feel free to reach out to our support team by phone (678-585-2192) or email (Support@kuonlix.com). To cancel, please log on to your account to manage your subscription
How are Kuon Box’s shipped?
We offer shipping in 48 contiguous states. We freshly prepare your Kuon’s meals in small batches, we pack your Kuon Lix Box with care using our eco-friendly shipping boxes and recyclable insulating liners, packed with dry ice designed to keep your Kuon Lix meals fresh while in transit. When your Kuon Lix Box leaves our facility, a tracking number for the delivery will be emailed to you to alert you when your package will arrive. Your Kuon Lix Box will ship on a regular reoccurring basis according to your weekly increment choice selected on your account. We time our deliveries perfectly so ensure that your Kuon never runs out of its nutritional meals.
Is Kuon Lix meals available without a subscription?
Kuon Lix meals are currently only available through our website subscription program. However, we are working to sell our meals locally within Georgia. Please check back here periodically for a list of stores to purchase Kuon Lix.
What are the Feeding Guildlines?
FEEDING GUIDELINES
| Adult Serving Size | ||
| Size Category | Dog Weightin Pounds (lbs) | Daily Serving Size per Cup |
| Toy Breed | 1 to 3 | 1/3 |
| Toy Breed | 4 to 6 | ½ |
| Small Breed | 7 to 10 | 3/4 |
| Small Breed | 11 to 15 | 1 |
| Small Breed | 16 to 20 | 1 2/3 |
| Medium Breed | 21 to 30 | 1 ¾ |
| Medium Breed | 31 to 40 | 2 ¼ |
| Medium Breed | 41 to 50 | 2 2/3 |
| Large Breed | 59 to 60 | 3 |
| Large Breed | 61 to 70 | 3 ½ |
| Large Breed | 71 to 80 | 3 ¾ |
| Large Breed | 81 to 90 | 4 ¼ |
| Large Breed | 91 to 100 | 4 ½ |
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** Add an extra 1/3 cup for every 10 pounds if your dog weighs over 100 lbs ** ** Puppies require up to 2 times the adult amount. Pregnant/lactating dogs may require 2-4 times more to maintain ideal body weight** |
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NUTRITIONAL BENEFITS
Our food is designed specifically with our dogs in mind! Each one of our recipes has a unique combination of oils, vitamins and minerals to ensure our dogs has a well-balanced meal to enhance their health.
Coconut Oil: This superfood supports the thyroid gland that provides energy and aids in mood control. The result is an improved activity level and maintenance of a healthy weight. Promotes instant energy, disease control, and improves digestion.- Salmon Oil: Promotes a healthy, shiny coat and reduces shedding. Eases inflammation due to allergies and reduces itchy skin in dandruff. EPA (eicosapentaenoic acid) is one of the two omega-3 fatty acids in fish oil that acts as an anti-inflammatory and cognitive function.
- Flax Seed Oil: Softens and Shines Coat with its Omega-6 fatty acids, it nourishes the skin from within to support healthy skin and a shiny coat. Boosts Immune System with its Omega-3 fatty acids. The anti-inflammatory properties in flaxseed can be helpful for pets that suffer from joint pain like arthritis. Assists Digestive Health by helping to maintain a healthy weight and keeping your pet regular. Flaxseed is naturally rich in natural fiber and assists in healthy digestion.
- Cod Liver Oil: Provides an invaluable source of Omega 3 fatty acids, as well as vitamins A and D, which facilitate mineral absorption, improve muscle function, and support elasticity of the blood vessels. It is great for boosting the strength of bones and teeth in dogs, while also improving the quality of the skin and coat.
- Iodized Salt: Increases calcium absorption and can be characterized as a prebiotic, which is a substance that feeds the healthy bacteria in the body’s intestinal system to aid digestion.
- Vitamin E: Supports healthy skin and coats, improved immune system, increases fertility, and improves eyesight, muscular function and cardiovascular health.
- Choline: is a necessary component of the phospholipid cell membrane. It supports healthy brain and liver function and is occasionally used as part of a treatment plan for pets with epilepsy.
- Vitamin B12: Helps increase the red blood cell production to regulate energy and carbohydrate metabolism to maintain normal eating habits. It activates ion channels in neural tissue and helps maintain the normal health of the brain and spinal cord.
- Zinc Oxide: Vital to structure the function of cell membranes and supports a healthy immune response to disease. It helps with protein and carbohydrate metabolism and can support a healthy liver. Helps the skin function and wound healing and proper levels are required for normal reproductive function.
- Iron: Ensures there are enough red blood cells to facilitate this transport which in turn contributes to your dog’s good health. In addition, iron is necessary for a number of enzyme functions in your dog’s body.
- Calcium & Phosphorus: It is vital for healthy bones and teeth which provides essential minerals in canine diets. Calcium is a critical component of bone and cartilage, and it also plays a minor role in hormone transmission. Phosphorus is also a major component of bone. Calcium also plays a fundamental role in the transfer of information between cells and in the transmission of nerve impulses.
- Copper: Known to be an antioxidant that stops free radicals, which cause aging, to be released into the blood. In addition, it helps in the formation of bones, collagen, and connective tissues. It’s also integral for the absorption of minerals such as iron and calcium. Copper is involved in the production of melanin which affects the color of your dog’s coat.
